Using the Dashboard

How to set up your Shop Dashboard

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• The Dashboard Homepage
• Declining Customer Appointments
• Create an Appointment Message
• Upcoming Appointments Calendar
• Managing Customer Calls
• Locating a CarMax Provider
• Manually Verifying Referrals
• Rescheduling Customer Appointments
• The Appointments Dashboard
• Accepting Customer Appointments
• Dashboard Analytics Tiles
• Setting Up Appointment Lead Times
• Setting Up Appointment Hours
• Setting Up Off Hours Appointments
• Embedded Estimator Widget
• Limit Appointments Per Day
• Customer Appointments Overview