.png){kind=logo}
Contact Us
Can't find what you're looking for in the Resource Center? Don't be shy, reach out to us!
We have multiple ways to communicate with us and different teams to support you. The sooner you reach out to us, the quicker we can answer questions or resolve issues that may arise.
Who do you reach out to?
Shop Success Team
The Shop Success Team can help you with most RepairPal-related topics, some examples are:
- Dashboard Help
- Training
- Billing Questions
- Adding/Removing Employees
- Partner Training & Activation
- Optimizing your Profile
Partner Support Team
The Partner Support team is best to call when you have specific questions about partners. They can help with things like:
- Partner related questions
- Navigating difficult issues
- Best Practices for Partners
Contact Methods
Choose whichever method works best for you! If you end up having to leave a voicemail, send an email, or submit a case from the dashboard it's best to include the following:
- Your Name
- Shop Name
- The best number and/or email to reach you
- Description of what you need help with
Including more information will help with faster processing.
Contact from the Dashboard
Watch the video below to learn how to find our contact information and to submit a case inside the RepairPal Dashboard.
