Payments and Invoicing

This article covers payment and invoicing information. For detailed information on our billing, check out our Billing Guide.

Update Payment Details

You can update your credit card information by contacting shopsuccess@repairpal.com.

Update Billing Date

You are billed $199 monthly for the Core Program, typically on the anniversary date of your certification. You can change that billing date by contacting shopsuccess@repairpal.com and letting us know what day of the month you would like your new billing date to be.

Partner Referral Invoicing

You are billed for partner referrals at the end of each month. Partner referrals are billed in arrears after we have done verification of partner invoices. A week before we charge your account, we will provide you with a copy of your statement so you can review your partner referral invoice before billing occurs.  We do ask that you review this statement carefully, and that you contact us at shopsuccess@repairpal.com if you have any questions or issues.  We bill for all repair orders within a 90 day period of the lead date for a given referral, and we bill for parts + labor.  If for any reason, you aren't able to contact us prior to the charge occurring, no worries!  Contact us within 3 months of the charge date and if there are any problems, we can refund you.