Consumer Reports

About Consumer Reports

Consumer Reports was created to serve as a source of information that consumers can use to help assess the safety and performance of products -- everything from cars to electronics and mattresses. 

They buy all the products that they test and they are a non-profit funded by premium subscriptions to their website and magazine. It's estimated that they have 6 million subscribers.

"CR remains a trusted source because our rigorous, independent testing and research still creates a marketplace built on credible information, greater transparency, and fairness. Our investigative journalism, advocacy, and digital testing empower consumers, inform people’s purchasing decisions, influence businesses to improve the products and services they deliver, and strengthen norms, laws, and regulations through science, evidence, and data. " - Consumer Reports


Referrals

Things to know about participating in this referral program:

  • You are required to have a shop background check program in place for new employees.
  • Consumer Reports customers are researchers: they will want to know all the facts and information about the repair(s) needed, the costs of the repair, and any future recommendations.
  • Consumer Reports expects the highest level of service for customers; they chose RepairPal because we have the highest quality shops of any network.  We are their exclusive partner for auto repair.
  • You'll get phone calls, appointment requests and message referrals, which you can track in your shop dashboard.
  • RepairPal will charge 10% for completed customer repairs for referred customers as a part of this program.


Appointments

Appointments will be tagged "Consumer Reports" and the logo will show in the dashboard

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