Plug Into New Customers: How the RepairPal & Slate Partnership Drives Business to Your Shop.

This webinar took place on December 18th, 2025. It highlights our exciting new partnership with Slate Auto, including details on how it will work. You can download the deck here.

FAQ

What do I need to do to be opted in?

Fill out this survey in its entirety (Link). We will reach out to you closer to Slate launch date with details and you'll be included at that time.

When does this car come out?

The Slate is scheduled to come out in late Q3 2026. They will be fulfilling pre-orders first. There are already hundreds of thousands of reservations nationwide.

Can I pick and choose what type of work I want to do on Slates?

Yes. There are 3 categories. High Voltage, Low Voltage, and Accessory installation. You will be able to choose which (or all) of these categories you participate in based on your shop's capabilities and willingness.

Is this warranty work, customer pay, or both?

It can be both. While the vehicle will be under factory warranty, any repairs will be paid for by Slate. Regularly scheduled maintenance will also be customer pay. Accessory installation will be customer pay.

What do I need to do to get Low Voltage repair work?

Because low voltage work refers primarily to the car’s 12V system, you already are capable of most of this but here’s a complete list of requirements:

• Safety equipment required by your state or local government
  • Example: Gloves, eye protection, steel toe shoes, hearing protection.
• Digital scan tool
• Insulated hand tools
• Level 2 charging capability (240V) highly encouraged but not required
• General understanding of EV’s and HV basic training.
  • ASE or equivalent training on EVs, Hybrid, Plug-In Hybrid
  • OEM equivalent training (Ford, GM, Stellantis, VW, Tesla, Rivian, Lucid or similar OEM training) on basics of EV’s.
• Low voltage familiarity with 12V systems (air bag, sensors, seat belt sensors, ignition, steering column, ADAS modules, cameras, brakes, tires, wiper motors, key FOBs, door latches, Instrument Panel, lighting)
• Slate basic training (forthcoming through Slate University)

What do I need to do to get High Voltage repair work?

• Top-tier EV certification (ASE or equivalent)
  • Completed High Voltage industry-standard training as required by local government (e.g., OSHA)
  • xEV Safety Certification by ASE (Level 2 High-Voltage Vehicle Technician)
  • OEM HV training (e.g., Ford, GM, Stellantis, VW, Tesla, Rivian, Lucid, etc.)
• Tools and Equipment
  • Insulated gloves
  • Face shield
  • Hard hat 
  • Fireproof/retardant long-sleeve jacket or shirt 
  • Hearing protection 
  • Work boots 
  • Safety hook 
  • Lock out/tag out device 
  • Floor signage and HV warning signs 
  • Insulated hand tools (rated to 1,000V) 
  • Digital ohm meter (e.g., Fluke 1587, 1,000V rated) 
  • Battery lift table or equivalent 

Do I have to pay for training materials or courses? How will I know how to work on these Slates?

• All information about fixing a Slate will be available online for no cost (only high voltage info will be restricted to authorized service centers like you). Slate will be rolling out Slate University so that you and your technicians can become proficient in Slate repair through training modules. Slate U will include repair manuals, videos, and other resources. They will have an expert hotline available for questions if you get stuck. In extreme circumstances, they can send out an expert to help.