AutoFlow

Autotext.me is now AutoFlow is a shop workflow tool created by a shop owner, for shop owners, to bridge communication gaps between service advisers and customers. 

For RepairPal Shops you get a special discounted price when you sign up at https://autoflow.com/demo/

See all the benefits and features AutoFlow has to offer:

• Enhances your customer experience. Customers appreciate the convenience and ease of responding to a text vs. tending to phone calls and voicemails.
• Reduces customer response time, which in turn reduces your rack time and impacts your bottom line, saving money. 
• Reduces unnecessary phone calls to your shop from customers inquiring about their vehicle’s status.
• Easy-to-use tool that sends pre-programmed text updates to your customers. Includes configurable statuses.
• Improves your workflow and helps you manage your vehicle inventory.
• Includes automated scheduling and follow-up text messaging. Your customer is sent a text reminder for their scheduled time the day prior to their appointment, and a follow-up text message the day after service has been completed.
• Enables your customer to respond back to you with a text message. The system also keeps track of the conversation between you and your customer.
• Accessible anywhere. Anyone can see what is active in their shop at any time, from anywhere, as long as there is internet access.

Hear from the Founder of AutoFlow , Chris Cloutier about their purpose and mission to help both shops and customers